Questions and Answers
Can you wholesale your publications?
Yes, we can provide wholesale pricing to other shops. Please see our wholesale page for more information.
When will my order be fulfilled / delivered?
We try and fulfill each order we get within two to three working days. (Monday-Friday) Depending on your location in the world, shipments can take anywhere from two to four weeks to land at your doorstep. Please understand we work as fast as we can, but if for some reason you have not received your package within the third or forth week, please feel free to contact us here.
Can I return an item for refund if I don’t like it?
No sorry, all sales are final.
Can I return an item for exchange if it’s damaged?
If the package arrives damaged, and you provide proof that the item is damaged. All exchanges are limited to 30 days after the transaction date. Please contact us before returning an item for proper authorization and instructions. contact us.
What kind of payments do you accept?
We accept any debit card - Visa, Mastercard, Paypal.
How can I contact you?
If your question was not answered on this FAQ page, you can contact us here. Or email us directly at: admin@benchmasters.one